The principal, and final, outputs of the Holding on to Home study have been published. A final report presents its findings. It draws on all of the analysis conducted as part of the research which involved: a survey of 1,213 social housing tenants; interviews with 64 social housing tenants; 67 interviews with national stakeholders and with social landlords and support organisations; analysis of the rent accounts of 38,456 tenants; diaries completed by tenants; and analysis of 140 telephone conversations between landlords and tenants about rent payment issues.
A key findings report presents the main findings of the Holding on to Home study while a guide, which has been endorsed by the Chief Executive of the Chartered Institute of Housing, Gavin Smart, provides evidence and guidance to help social landlords develop and improve tenancy sustainment policies and practices. The guide includes practice examples from the Holding on to Home case study landlords.



