Research activities in the case studies

Over a one year period ending in November 2023, the following activities are being carried- out in the case studies:

  • Tenant survey. In spring 2023, 1,200 tenants in three of the case study areas – East Riding, Southern Housing and Stockport Homes – will be surveyed about their experiences of paying their rent. The survey will last no longer than 15 minutes. It will be carried out face-to-face with a researcher from the market research company, Qa Research. Tenants who complete the survey can choose to be entered into a prize draw to win three prizes: £100; £50 and £50 in shopping vouchers. The main focus of the survey will be on exploring tenants’ experiences of paying their rent and the challenges they face. It will also ask tenants about their circumstances, including their financial situation.
  • In Stockport, the survey is taking place in two locations: Brinnington and Reddish. Interviewing is scheduled to begin the week commencing Monday April 17th. If you are a tenant in Brinnington and Reddish and want to know more about the survey, more information can be found, here
  • In East Riding the survey is taking place in four locations: the Swinemoor estate in Beverley; the Kirkfield Road estate in Withernsea; the Malvern Road area of Goole; and the West Hill area of Bridlington. Interviewing will commence on Wednesday April 5th. If you are a tenant in one of these areas and want to know more about the survey, more information can be found, here.
  • In the Southern Housing case study, the survey is taking place in the following locations in London: Lansdowne Green; St Martins; Warner Road; Dawsons Heights; Ixworth Place; Vanston Place; Old Worlds End Estate; East Village, Olympic Village; and, Beckton. Interviewing is scheduled to begin early in May. If you are a tenant in one of these areas and want to know more about the survey, more information can be found, here.
  • In depth interviews with tenants. One hundred tenants in East Riding, Southern Housing and Stockport Homes who took part in the survey will be interviewed. All participants will receive a £20 shopping voucher.
  • In-depth telephone interviews with key local ‘stakeholders’. These include officers from the case study landlords, tenant and community representatives, and representatives of local support agencies, including Citizens Advice and foodbanks.
  • Documentary and secondary data analysis
  • Rent account analysis. Rent accounts are electronic records held by landlords which record rent payments and charges on a tenancy, akin to a bank statement. These anonymised accounts will be analysed alongside anonymised tenant management information, such as gender, age, and household type.
  • Analysis of a small number of anonymised landlord/ tenant tenancy sustainment conversations