Tenancy sustainment in social housing
At a time when social housing tenants are finding it increasingly difficult to pay their rents, the Holding on Home study, which is funded by the Nuffield Foundation, explores tenancy sustainment in social housing. It focuses on the main cause of tenancy failure: rent arrears. By exploring the behaviours and experiences of tenants and landlords, the research will provide evidence and guidance which will improve landlords’ tenancy sustainment policies and practices, making it easier for tenants to pay their rent and fewer tenancies failing.
Third ‘emerging insights briefing’ – Tenancy sustainment in social housing: emerging insights from a survey of tenants – has been published
Earlier this year, 1,213 social housing tenants were surveyed across three of our case study areas: East Riding
A new report has been published by the study team: Do behavioural science ‘nudge’ techniques enhance rent arrears communications? A rapid review
Social housing landlords are increasingly seeking novel ways to design their communications with tenants and there is growing
Second ‘emerging insights briefing’ – Engaging with tenants to sustain their tenancies: insights from interviews with case study stakeholders – has been published
The study team has published its second emerging insights briefing which presents emerging insights into how landlords engage