At a time when social housing tenants are finding it increasingly difficult to pay their rents, the findings of Holding on Home study, which explored tenancy sustainment in social housing, are timely. The study, which was funded by the Nuffield Foundation, focused on the main cause of tenancy failure: rent arrears. By exploring the behaviours and experiences of tenants and landlords, the research provides evidence and guidance which will improve landlords’ tenancy sustainment policies and practices, making it easier for tenants to pay their rent and fewer tenancies failing.